Support & Help Center
Get the help you need with comprehensive resources, documentation, and expert support. We're here to help your IBC recycling business succeed.
How can we help you?
Choose from our comprehensive support resources
Frequently Asked Questions
Find answers to common questions about IBC recycling, membership, and services
Documentation
Complete guides, API references, and technical documentation for all services
API Access
Developer resources, API documentation, and integration guides for technical teams
Training & Certification
Professional training programs, certification courses, and educational resources
Quick Answers
Common questions and answers to get you started quickly
How do I join the organization?
Visit our membership application page to submit your business information and certification details.
What services are available to members?
Members have access to our directory, training programs, industry resources, and networking opportunities.
How can I list my facility in the directory?
Complete membership enrollment to have your facility automatically included in our searchable directory.
Are there training requirements?
While not mandatory, we strongly recommend our certification programs for industry best practices.
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Can't find what you're looking for? Get in touch with our support team
General Support
Questions about membership, services, or general inquiries
Technical Support
API issues, website problems, or technical difficulties
Training Inquiries
Questions about certification programs and training schedules
System Status
Current status of our services and any ongoing maintenance
All Systems Operational
Still Need Help?
Our support team is ready to assist you with any questions or issues you may have.
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